Returns & Refunds Policy

Official Xiaomi Ireland offers a hassle-free 14-day return period for all electronic devices, provided they are in their original packaging and condition. We are committed to ensuring your satisfaction with our innovative technology through a transparent and efficient exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your Xiaomi Ireland account and navigate to 'My Orders' to select the item you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Securely pack the device with all original accessories, manuals, and promotional gifts in the original box to ensure a full refund.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized DPD or An Post location across Ireland.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.